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How Businesses Can Engage in SMART Conflict Resolution

 As a business are you engaging in SMART conflict management and dispute resolution? Embrace conflict on the road to greater profitability and improve relationships with employees, customers and vendors. Let’s explore how intelligently managing conflicts with your key stakeholders can improve your bottom line and performance.

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Addressing Chaos & Conflict in Business Partnerships


You might be thinking “my best friend and I want to go into business together offering the best cupcakes in town.” But what does it really mean to enter into a business relationship together? Or maybe, you have been in business with your partner for some time now and the relationship is having it’s problems. Even good partnerships have periods of conflict and issues. We will explore where relationships can go wrong, discuss how to prevent these partnership problems, and how to approach fixing them once they appear.

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Women and Negotiation: An Interview with Pattie Porter, The Texas Conflict Coach

  We start our Women and Negotiation series with special guest host, Zena Zumeta interviewing Pattie Porter, The Texas Conflict Coach. The series is intended to support, educate and train women to Ask! Negotiate! and Succeed!

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Family Series: Is Divorce Mediation for You?

 Are you going through a divorce, separation, or post-divorce conflict? Have you considered mediation? How can you tell if mediation is right for you? This show will explore what mediation is, who should consider mediation, and typical outcomes of mediation as opposed to litigated divorce and separation. The show will highlight benefits for children as well as for parents and take a special look at how mediation can help at holiday times.

Join us as we discuss with Zena Zumeta a lawyer and a former president of the Academy of Family Mediators. Internationally known as both a mediator and trainer of mediators, Zena is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.

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