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Developing Your Conflict Competence

Conflict is at the heart of some of our best ideas and at the root of some of our worst failures. How can we improve our competence to make the best out of this inevitable part of our lives? During this show Tim Flanagan and Craig Runde will discuss how to improve cognitive, emotional, behavioral and normative skills required to manage conflict effectively. They will draw on stories and tips from their new book, Developing Your Conflict Competence.


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