Posted on Apr 15 2015 under
Conflict Resolution,
Previous Programs | Tags:
academic medical center,
Advanced Practitioner-Workplace Mediator,
American Bar Association – Dispute Resolution Section,
Association for Conflict Resolution,
Certified Advanced Conflict Coach and Coach-mentor,
communication,
conflict coaching,
Conflict Connections Inc,
Conflict Management Coaching,
conflict resolution,
Conflict Resolution and Collaboration Consultant,
Consulting,
Cooperative problem-solving,
culture,
educational institution,
Facilitation,
International Association of Facilitators,
leadership skills,
Licensed Clinical Social Worker,
Ombuds,
ombudsing,
Pattie Porter,
Professional Speaker,
Rita Callahan,
Senior Trainer,
systemic issues,
Texas Association of Mediators,
Texas Mediator Credentialing Association,
The Texas Conflict Coach,
training,
University of California Davis
Like many conflict resolution or ADR professionals who start as a mediator, it doesn’t take long before a mediator doing workplace cases in one organization begins to wonder about the organization’s culture, communication, or leadership skills. “If only the organization had better practices, the mediation (or coaching or training or group facilitation) wouldn’t be needed”, many have thought. When working within an organization, the conflict resolution professional may begin to see issues or trends across departments that may suggest systemic issues. Now what? Explore the opportunities and challenges to communicate organizational issues to senior leadership by considering: When is an issue systemic? How is it assessed? How is it communicated? What next? Who is responsible? Consider these issues from the perspectives of an internal conflict resolution consultant at a company and an organizational ombuds at an educational institution and academic medical center.
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Posted on Feb 01 2011 under
Mediation and Television,
Previous Programs | Tags:
Conflict,
Conflict Connections Inc,
Conflict Resolution and Collaboration Consultan,
dispute resolution,
Fairly Legal,
Jeff Thompson,
Kate Reed,
Pattie Porter,
Rita Callahan,
USA Network,
Zena Zumeta


A hotly debated topic in the dispute resolution field is the new television series on USA Network
“Fairly Legal”. The show’s entertaining focus is on a female, attorney mediator, Kate Reed and her alternative approach to dealing with conflict unlike her aggressive, litigious and now deceased, attorney father. For the dispute resolution field, this is an awesome opportunity to educate the general public about mediation.
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