Posts Tagged ‘Partner Dialogue’
Retailers and customers resolving customer complaints as PARTNERS
Posted on Dec 11 2014 under Previous Programs, Retail | Tags: ADR.EU, Advanced Practitioner-Workplace Mediator, Association for Conflict Resolution, Balanced Relationship, Certified Advanced Conflict Coach and Coach-mentor, conflict coaching, Conflict Connections Inc, Conflict Management Coaching, Cooperative problem-solving, Customer Reviews, Customers, Czech Arbitration Court, E-Commerce Law, E-Economy Practice Group, European ODR Centre, Facilitation Services, Licensed Clinical Social Worker, mediation, negotiation, Partner Dialogue, Pattie Porter, Performance Under Pressure, Professional Speaker, Senior Trainer, Shopping Issues, Social Media, Stephen Kotev, Texas Association of Mediators, Texas Mediator Credentialing Association, The Texas Conflict Coach, Traders, Training and Somatic Education, Youstice, Zbynek Loebl
Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will have more significant role also in resolving customer complains. How? Listen to our broadcast.
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