Posts Tagged ‘Health Care’
Senior Mediation and Decision Making
Persons aged 65 and older are the fastest growing part of the population, and many families confront sometimes difficult decisions about care-giving, housing, health care, estate planning, and end of life planning for aging parents and other family members. Bob Rhudy, president of Senior Mediation and Decision-Making, Inc., Baltimore, Maryland, discusses the types of services that senior (or “elder”) mediators provide to help families manage and resolve conflict in these matters.
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Narrative Mediation: Loosening The Grip Of Conflict
Narrative mediation is a culturally focused practice that is based upon the notion that our lives are shaped by the stories that people tell about us and by the stories that we tell ourselves. The goal of the narrative mediator is to co-author stories that highlight strengths and competencies, rather than conflict. It helps people separate themselves from conflict-saturated stories and gives them the opportunity to re-author relationships in more peaceful, cooperative, and respectful ways. From this alternative position, the resolution of conflict can often happen much more smoothly and effectively than in traditional problem-solving approaches.
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Deescalating the Drama in Health Care Conflict
Quality patient care is critically important not only to the patient receiving services and the family navigating the health care system to support their loved one; but it is also very important to the physicians, nurses and myriad of health care providers who are dedicated to serving their patients. However, the complexity of managing and engaging in our health care system is all involved is chock-full of emotionally-driven conflict and escalated disputes. How can we engage in these conflicts constructively and collaboratively before they get to the courthouse? Our guest, Dr. Haavi Morreim, will share her wealth of experience in the health care industry. Listeners will learn how important it is for health care providers, hospital systems and families to work collaboratively together toward quality patient care and will discuss communication strategies to support conflict management and resolution.
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