Posted on Mar 20 2015 under
Conflict Resolution,
Previous Programs | Tags:
alpinists,
Andrew Lock,
Association for Conflict Resolution,
Australia Day Ambassador,
Australian Defence medal,
Australian Himalayan Foundation,
Australian National Medal,
British Commonwealth,
Conflict Analysis,
conflict coaching,
Conflict Connections Inc,
Conflict Management Coaching,
Conflict Resolution Consultant,
Cooperative problem-solving,
Emergency Management,
Facilitation Services,
Government of Nepal,
high-altitude mountaineer,
Licensed Clinical Social Worker,
mediation,
Mount Everest medal,
Mt Everest,
negotiation,
Order of Australia for Services to Mountaineering,
Pattie Porter,
Performance Under Pressure,
professional corporate speaker,
Professional Speaker,
Scouts Australia,
Senior Trainer,
Sir David Martin Foundation,
Texas Association of Mediators,
Texas Mediator Credentialing Association,
The Texas Conflict Coach,
Who’s Who of Australia,
world’s 8000 metre mountains
Andrew Lock, being the only Australian to summit all 14 of the world’s 8000 meter peaks has met with many challenges. Tragedy, exhaustions, sacrifices and his own near death experiences are all part of his “Mountaintop Adventure”. Teamwork and leadership take on a new meaning when faced with such physical and mental demands. Join us as Andrew shares his achievements, why he does what he does and how he handles the myriad of team conflicts while he leads expeditions up treacherous terrain.
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Posted on Jan 30 2015 under
Conflict Resolution,
Previous Programs | Tags:
Advanced Consortium,
Aikido,
Black Belt,
bottom-line effectiveness,
Columbia University,
Complexity,
Conflict Analysis and Resolution,
conflict coaching,
Conflict Intelligence,
Conflict Resolution Consultant,
Conflict Resolution Taskforce,
Dr. Peter T. Coleman,
Facilitation Services,
George Mason University,
International Center for Complexity and Conflict,
Japanese Martial Art,
Maintain your performance,
Making Conflict Work,
mediation,
Morton Deutsch International Center for Cooperation and Conflict Resolution,
negotiation,
organizational conflict consultant,
pitfalls,
Professor of Psychology and Education,
researching,
Safety in ADR,
social psychology,
Social/Organizational Psychology,
Somatic Education,
Stephen Kotev,
Teachers College,
The Earth Institute,
The Warsaw School for Social Psychology,
training
Everyday life is filled with interactions between superiors and subordinates. Whether you are up or down the food chain, you have to work with someone who has either more or less power than you. Join Columbia University Professor Peter Coleman, as we discuss his new book Making Conflict Work to learn what you can do in these difficult situations.
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Posted on Dec 11 2014 under
Previous Programs,
Retail | Tags:
ADR.EU,
Advanced Practitioner-Workplace Mediator,
Association for Conflict Resolution,
Balanced Relationship,
Certified Advanced Conflict Coach and Coach-mentor,
conflict coaching,
Conflict Connections Inc,
Conflict Management Coaching,
Cooperative problem-solving,
Customer Reviews,
Customers,
Czech Arbitration Court,
E-Commerce Law,
E-Economy Practice Group,
European ODR Centre,
Facilitation Services,
Licensed Clinical Social Worker,
mediation,
negotiation,
Partner Dialogue,
Pattie Porter,
Performance Under Pressure,
Professional Speaker,
Senior Trainer,
Shopping Issues,
Social Media,
Stephen Kotev,
Texas Association of Mediators,
Texas Mediator Credentialing Association,
The Texas Conflict Coach,
Traders,
Training and Somatic Education,
Youstice,
Zbynek Loebl
Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will have more significant role also in resolving customer complains. How? Listen to our broadcast.
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Posted on Nov 05 2014 under
Communication,
Previous Programs | Tags:
Clinical Work Place,
communication,
Conflict Analysis,
Conflict Connections Inc,
Conflict Engagement Specialist,
Conflict Resolution Consultant,
Consultant,
Debra Gerardi,
Emerging HealthCare Communities,
Executive Coaching,
Facilitation Services,
Health Services,
mediation,
negotiation,
Pattie Porter,
Safe and Effective Patient Care,
Somatic Education,
Stephen Kotev,
The Texas Conflict Coach,
training
There has been an increased emphasis on teamwork and collaboration in the delivery of health services over the past decade. Much of this has been due to research that indicates the need for good communication and coordination in order to provide safe and effective care to patients. But for most health professionals, daily conflict can interrupt teamwork and make communication difficult creating risk for patients and diminishing morale for healthcare workers. In discussing this growing area of conflict resolution, Debra will talk about what conflict looks like in clinical work settings, why conflict is so hard to address among health professionals and what is happening to improve conflict management within healthcare organizations.
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