Posts Tagged ‘dispute resolution’
Co-Workers from Hell: Lessons from Conflict Coaching Experts
Whether you are at the water cooler, in the hallway or stuck in a never- ending meeting, we all have to deal with co-workers from hell. Join Pattie Porter and Stephen Kotev to learn lessons from conflict coaching experts on how to respond differently, effectively and constructively to the most challenging of coworkers. We will provide a couple of typical workplace scenarios and play out what typically happens, and then share lessons and strategies for how to do it differently.
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“21st Century Disputes. Caveman Brains. How do we bridge the gap?”
You’ve seen it before, and you’ll see it again:
• Someone digs in his heels and adamantly refuses to admit he’s wrong, even though the evidence is clearly against him.
• Someone devotes far more resources to trying to defeat someone than she can possibly recover, even if she wins.
• Someone gets into a heated disagreement with a relative or co-worker about how to address a situation even though he’s not sure what he really wants.
• Someone fiercely resists a change that seems destined to make her better off.
What’s going on? Our minds evolved to deal with differences in the small, simple, homogeneous communities our ancestors occupied thousands of years ago. So they are easily confused and overwhelmed by the complexities of life. We cannot alter how our minds work, but we can learn to overcome their limitations.
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How Businesses Can Engage in SMART Conflict Resolution
As a business are you engaging in SMART conflict management and dispute resolution? Embrace conflict on the road to greater profitability and improve relationships with employees, customers and vendors. Let’s explore how intelligently managing conflicts with your key stakeholders can improve your bottom line and performance.
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Fairly Legal – Mediation Truth or Fiction?
A hotly debated topic in the dispute resolution field is the new television series on USA Network “Fairly Legal”. The show’s entertaining focus is on a female, attorney mediator, Kate Reed and her alternative approach to dealing with conflict unlike her aggressive, litigious and now deceased, attorney father. For the dispute resolution field, this is an awesome opportunity to educate the general public about mediation.
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