Conflict Management Tools for Work

Whether it’s a difficult co-worker, a demanding boss or an angry client, you can learn to handle conflict at work effectively by managing your internal reactions first. Kathi Elster and Katherine Crowley show us how to cool down, then find the words to move a potentially hazardous work situation forward in a constructive manner.  Join Kathi, Katherine and Pattie Porter for a lively discussion on how to apply proven techniques for successfully navigating your most challenging workplace relationships.

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Appreciation In The Workplace

Recognition and Appreciation are skills that leaders use every day, or should. Join Kathy Stark and Scott Russell as they discuss simple and effective ways to engage and recognize your employees and further your business goals in 2017 and beyond.

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How and Why to Avoid Political Talk at Work

Are you sick of people discussing politics at work? Or are you one of those folks who can’t seem to stop talking about the candidates?

Political topics can be explosive, and it is difficult to predict which issues your colleagues may find to be truly upsetting. What starts as casual chat could spiral into an emotional brawl, upsetting people and disrupting working relationships. And even brief comments could offend some coworkers, harming your rep or setting you up for retribution down the road.

Understanding how to manage workplace communications is key to building a resilient career. Often the best strategy is “communicate, communicate, communicate.” But when the office conversation is about politics, the smart choice is usually to stop talking.

But sometimes it is not easy to deal with people who want to impose their views or tease you into reacting. In today’s program, Beverly Jones and Tracy Culbreath King will offer tips about how you can avoid becoming bogged down in political chatter at work.

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Don’t Suffer in Silence: Your Rights in the Workplace

Join Marci Anavitarte-Jordan as she leads our listeners in an in-depth discussion on the importance of effective communication in the workplace. Workplace conflict can consist of discrimination, bullying, harassment or adverse actions.  Many times employees will suffer in silence when they encounter any of these situations.  Listen to our discussion as Marci gives resources available to anyone needing assistance in this area.

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Learning Bravery through Brāv: An Update

Updates on Brāv – the online platform to manage conflicts at school, work, home or more.  Brāv ultimately becomes the first option in workplaces, schools, in lieu of HRs, deans and principals’ standard policies. In this way, there is less work for everyone! In addition, teaming up with groups including schools, workplaces, police departments and task forces allow for accountability, where all parties are ensured to come together.

Call to Action:  Please click Here and register.  You will receive a free session after confirmation/scheduling and providing feedback (click on “Share Your Ideas”.)

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Want Better Work Team Conflict Management? Begin by Assessing “Conflict Climate” Online

Why do old, dysfunctional patterns for handling conflict re-emerge and persist in the workplace, even after providing training, policies or procedures for resolving differences constructively? This vexing phenomenon—a return to the status quo–plagues conflict professionals and team leaders alike. The main culprit is not individuals clashing; instead it is the team’s culture—the social environment—which sets communication patterns and strongly influences how members behave when they encounter conflict. But how do we get a handle on conflict at the work team level? First we need to concretely assess a team’s “conflict climate” and then take steps to improve aspects of the climate that are negatively influencing members’ conflict behavior. In this program Michael Dues will discuss a powerful online instrument for diagnosing conflict climate in the workplace. He will describe what it measures, how it can guide interventions to gain long term, sustainable improvement in conflict management, and why it is especially useful to use an online survey for this purpose.

Curiosity: “Culture” and “climate” are vague, intangible concepts. How do we make them concrete enough to measure and improve?

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Trust Your Canary: The Challenge of Workplace Incivility

Join us for a compelling and informative discussion about workplace incivility—those seemingly insignificant rude or disrespectful behaviors at work that can really get under our skin (eye rolling is a classic example). Sharone Bar-David, renowned expert on workplace incivility, will share fascinating data about the collateral damage that incivility leaves in its wake, what each and every one of us can to tame it, and what canaries have to do with it all.

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Toxic Behaviors in the Workplace: Why? How? What?

Control freaks, narcissists, manipulators, and bullies. It takes all kinds, they say, but can your organization afford to employ such toxic personalities? Often clever chameleons, who “kiss up” and “kick down,” they know how and when to disguise their infectiously bad natures. Like a disease, these employees spread negativity throughout the workplace, decreasing productivity and increasing turnover. In this program, Drs. Holloway and Kusy will share their national research study of toxic behaviors with over 400 participants. Learn why these individuals get away with bad behavior, how this occurs in organizations, and what to do about it to impact individual and team performance—and the bottom line.

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Become a Virtual Judge or Have Your Case Settled on the Net- Part 2

Brāv is a new way for people of any age to find a solution to bullying, violence, and conflict. Find out why this is so important and join our guest, Remi Alli to learn how to settle family, school, and workplace disputes online.

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Become a Virtual Judge or Have Your Case Settled on the Net- Part 1

Brāv is a new way for people of any age to find a solution to bullying, violence, and conflict. Find out why this is so important and join our guest, Remi Alli to learn how to settle family, school, and workplace disputes online.

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