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Emotional Intelligence Skills for Today’s Workplace-Part 1

 The topic of emotional intelligence in the workplace is a evolving area of professional interest for leaders and employees alike. How do we engage the vital skills of communicating through crisis, empathy, perspective taking and self awareness just to mention a few? In 2011, the workplace continues to hold higher and higher expectations for us all. The necessity to manage countless stressors while also producing, leading, collaborating and resolve conflicts have become the competencies of that rank up there with knowing how to turn on your computer. The many facets of emotional intelligence can take us on a journey of meaningful relationships, job satisfaction, exciting creativity and improve our organizational output. Join us as we explore the tools and techniques that can boost your EQ and cultivate your workplace experiences.

Join us as we talk with Sheri Callahan, the owner of Horizon Consulting Group, based in Columbia SC. Sheri has over 16 years in HR consulting, training, and keynote speaking specializing in employee development and group dynamics. Her education is Bachelor’s in Speech Communication and a Master’s in Human Behavior and Conflict Management. Sheri is also a certified workplace mediator, facilitator of various 360 assessments and past president of the SC State Chapter of the Association for Conflict Resolution. Lastly, Sheri services clients across industry lines in the US and abroad.

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Stress Reduction Using EFT – At Work or Home

 

 Negative emotions arise all too frequently in our daily lives, feelings such as anger, irritation, fear, confusion and worry, to name a few. These emotions trigger stress and simultaneously block our ability to feel grounded and centered. They also negatively impact our health. EFT (Emotional Freedom Technique) is a powerful, fast, portable and easy to use tool to handle stress and to reduce the hold such negative emotions have on our well-being. Once learned, you will be able to use it whenever the need arises. In this interview, Brady Mikusko will teach a simple version of EFT to all listeners on the show.

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Name Calling – When Will It STOP?

Robert Fulghum, an American author, is quoted as saying “Sticks and stones will break our bones, but words will break our hearts” not to mention our spirits. Name calling, mudslinging, defaming and insulting words are all about impulsively responding to someone or something that is a threat to the beliefs, values or attitudes we hold dear. We learn it as kids as way to protect ourselves and to hurt others intentionally or not. Unfortunately, we carry these deep wounds and/or bad behaviors with us into adulthood. If you are someone who habitually uses name-calling as a defense mechanism, explore what is behind this behavior. We will share some questions for your consideration. If you are someone who holds deep wounds from the act of name-calling, then explore how to move beyond the hurt and change how you engage with someone who continues to insult you.

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Emotional Intelligence – A Path to Building EI Competency (Part 2)

 Welcome back to Part 2 – Emotional Intelligence – A Path to Building EI Competency with Sheri Callahan. Last week, we introduced the importance of emotional intelligence and the need to raise self-awareness and build a critical skill set. We will identify emotional intelligence competencies and focus on tools, strategies and resources for you to build upon.

Join us as we talk with Sheri Callahan

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The Brain Science Behind Conflict Resolution

Advances in brain research has given us a window into understanding the nature of conflict and effective remedies. When we understand how our brain works and how it processes conflict, we are better equipped to manage conflict and establish effective remedies. Join us as we explore the fascinating workings of our brain and how we can use neuroscience to increase our insight and improve our ability to manage conflict.

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Somatic Skills for Conflict Resolvers- Practice

Conflict can often overwhelm us with raw emotion and intense stress. Our heart rate increases, vision narrows, and jaw clenches as our blood begins to boil. Conflict Resolvers are given ample training on how to verbally deescalate situations but lack exposure to skills that will allow them to address their physiological responses to stress experienced during conflict. But there are ways to lessen the severity and reduce the impact of these physiological responses.

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Somatic Skills for Conflict Resolvers- Foundation

 Conflict can often overwhelm us with raw emotion and intense stress. Our heart rate increases, vision narrows, and jaw clenches as our blood begins to boil. Conflict Resolvers are given ample training on how to verbally deescalate situations but lack exposure to skills that will allow them to address their physiological responses to stress experienced during conflict. But there are ways to lessen the severity and reduce the impact of these physiological responses.

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Hot Buttons & Trigger Words: How to Listen Past Your Anger or Theirs

Susan Shearouse talks about applying calm, courage and curiosity to those moments when their emotions or your own reactions are getting in the way.  How do the principles of non-violent communication improve your listening skills to listen past the anger.   [display_podcast]

Susan Shearouse has over twenty years experience helping people resolve their differences, improve their organizations, and lead more effectively. Her expertise is in improving working relationships, creating a safe place for thorny conversations, managing strong emotions, and providing collaborative problem-solving processes.

Susan often explains that she earned a life degree in conflict – on the job, at home and in her community. When she decided there must be a better way, she entered a Master’s degree program in conflict resolution at George Mason University.

After finishing that program in 1988, Susan applied her academic knowledge to real world challenges inside government agencies and major corporations as well as small businesses and nonprofit organizations. She is the author of Conflict 101: A Manager’s Guide to Resolving Problems So Everyone Can Get Back to Work

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