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How to Have Crucial Conversations: Tools for Talking When the Stakes are High

Posted on Apr 13 2016 under Challenging Conversations, Previous Programs

Crucial Conversations exist when the stakes are high, opinions vary, and when emotions run strong and it is in these conversations where our greatest potential lies, we will discuss ways to handle these conversations in a healthy and productive way. Crucial Conversations creates a new language around communications and how they can best be handled. It approaches the issue in a very human way that stimulates our desire to relate to others while feeling good about us. You will read some real and concrete methods for getting control of yourself and staying focused through those challenging moments that pop up in everyone’s life.


Randy Mayes works full time as an Executive Coach, consultant, and trainer. He is also an adjunct professor for William Woods University’s MBA program teaching classes in entrepreneurship, management, and marketing. His latest project is called Leadership Book of the Month. Leadership Book of the Month is a quick and easy way for business owners and busy professionals to keep up with the latest trends and developments in business and leadership without having to spend hours and hours reading.

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Read the Leadership Book Of The Month Newsletter

Read this great article on Crucial Conversations Action Steps

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