Repairing Relationships: How to Handle Conflict with Friends
Conflict really is inevitable in our lives. Whether it is with a neighbor or a coworker, conflicts of any size can easily arise. I am reminded of that fact, when I found myself recently in an unexpected conflict with my roommate. I have lived with the same student for almost three years now, and we have been friends even longer. The two of us have similar interests, get along pretty well and have not experienced any major conflicts over the past years as roommates. There have obviously been minor conflicts and verbal disagreements, but never anything serious or prolonged.
A couple of weeks ago my roommate asked me to pick up a prescription from the store. I went to the store, but it was too late, and the pharmacy had already closed. The next day I texted my roommate and told him that I would be able to go to the store after my class, but that I was really busy. He replied and asked for some apple sauce. I went to the store and was waiting to pick up his prescription, but the pharmacist repeated there was nothing in the system with my roommate’s name. After texting my roommate and waiting in the store for a while, I received a reply from him saying that he already picked it up earlier. I got upset that he did not let me know, and I had been waiting in the store the whole time for no reason. Due to an already stressful day, I got home and started arguing with him. After a few pointless insults had been thrown back and forth, he went into his room, and we did not talk for a couple of days.
I was upset that he did not communicate with me, and he did not seem to care that I unnecessarily went to the store and waited for a prescription that was not there. In contrast, he was upset by the way I reacted to the situation. After a few more days, we eventually started to talk to each other, and both agreed to sort things out. I apologized for entering the situation so angrily and starting the heated argument. In the end, it came down to a simple miscommunication. When I texted him about going to the store after class, my roommate interpreted that I was simply going to the store and not specifically for his prescription. Misinterpretations like this often lead to misunderstandings, lack of communication and often to snap judgments and angry reactions.
It is interesting how conflicts can easily arise between friends and even family members. After letting the conflict with my roommate settle, we started to communicate again and eventually resolved the conflict. An article in the Huffington Post, written by Rory Vaden, discusses some Rules of Relationship Conflict Resolution that can be helpful when dealing with conflict between friends. The first rule draws attention to not yelling and escalating the emotional aspect of the conflict. When one person begins the screaming match, it is common for the other individual to return the aggression, and this just delays any chance of resolution. The next rule stresses the fact that we should always remind the other individual that we want to resolve the issue and that we care about them. If you are arguing with the other person, it is important to remind each other of the major goals of finding a solution to the issue. The third rule states the importance of being able to accept that you may have a made a mistake even though you do not believe you did. This rule may be difficult for some people to implement because it is hard to admit mistakes and accept responsibility for your part of the problem. Still, if another person is clearly angry at you, there is a good chance that you played some role, however small, in that conflict.
Finally, I feel like the most important rule in the article focuses on striving to be the first to apologize when a conflict arises. Even though this may seem like you are admitting fault to the issue, you are taking a crucial step by opening communication and allowing for the conflict to be resolved. Ultimately, it is not about who is right, but rather focuses on the right way for us to solve this conflict.
John Wagner
Student Intern
Salisbury University – Conflict Analysis and Dispute Resolution
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