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Trust 101 – How You Can Build Trust and Overcome Distrust

Posted on Sep 06 2013 under Previous Programs, Trust


John SettleStephenKotev2Trust is a key element of our personal and professional relationships. Without it progress grinds to a halt and disagreements become rampant amongst friends, coworkers, and leadership. No matter if you are the newest hire or the CEO; you need to understand what trust is and how it is build and that distrust is not just the absence of trust, but a separate, malignant problem!  This program will provide you with specifics on how to build trust and overcome distrust.


John Settle is a certified mediator and mentor mediator who is an ACR Advanced Workplace mediator. He is on the faculty of George Washington University’s Center for Excellence in Public Leadership. He specializes in workplace applications, and speaks widely on trust, negotiation skills, mentoring, conflict management, and ADR subjects.

Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation, conflict analysis, facilitation, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. He is a former employee of the Association for Conflict Resolution, the American Bar Association Section of Dispute Resolution, the Ohio Commission on Dispute Resolution and Conflict Resolution and the D.C. Court Services and Offender Supervision Agency as an ADR Specialist.

7 Replies to “Trust 101 – How You Can Build Trust and Overcome Distrust”

  1. My impression – this is a must-listen-to segment on Blog Talk Radio. I’ll be traveling for work but if I have time after work, I want to catch this program, especially with John and Stephen as guests.

    Great work Pattie.

  2. Thanks Michael for posting your comment. Trust is a critical element to working effectively and constructively with each. I look forward to having John Settle on the show. I appreciate you listening in which you can access any podcast anytime if you cannot listen live. Pattie

  3. I enjoyed the show, from Stephen’s hosting and John as the guest.

    What stood out to me:

    Seek the best outcomes and not just winning.

    Be the first to trust.

    Greater likelihood of mistrust through email (I’ve learned this firsthand).

    We all need to ask ourselves, and not just of the other party, what can we contribute to make things better?

    Thank you for arranging this interview Pattie. I read John a lot on LinkedIn but this is the first time I’ve heard him speak.

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