Blinder than a Bat – What Organizations and Leaders Need to Do to Remove Their Conflict Blind Spots
As part of our Workplace Conflict series, Lee Jay Berman with the American Institute of Mediation (AIM) will share his experience and expertise as an executive coach working with organizations and senior leadership in managing conflict in a proactive way. Typically, organizations and leaders have blind spots when it comes to understanding, recognizing and managing conflict constructively. It is not uncommon for leaders to be blind to how their behaviors, body language and communication impact staff in negative ways especially when it comes to rising conflict. Organizations have blind spots too when it comes to handling problem leaders. Not recognizing these blind spots perpetuate the situation. Organizations and leaders will learn the key blind spots and how to remove them.
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Lee Jay Berman became a full-time mediator over 23 years ago. He has successfully mediated over 2,200 matters (more information here: The Mediation Offices of Lee Jay Berman). In addition to the AAA National Panels, he has been named to a bevy of “Top Neutrals” lists and is a member of several other distinguished mediation organizations, including among them the International Academy Mediators and the National Academy of Distinguished Neutrals.
A respected trainer, Lee Jay founded the American Institute of Mediation, leaving his position as Director of Pepperdine Law School’s Mediating the Litigated Case program after seven years. He has lectured and trained at Universities across the U.S., and at Bond University in Brisbane, Australia, and has trained judges, attorneys and business leaders in India, Australia, and throughout Europe and the Middle East.
Lee Jay was the inaugural ADR Director for the Santa Barbara County Superior Court, he had a radio talk show and now authors the popular blog Eye On Conflict. As an author, he has published numerous articles on mediation, negotiation, ethics, and leadership. The ABA will be publishing two of his books in 2017.
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