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Handling Difficult Conversations With Family, Friends, And Co-workers- Part 1

Posted on Feb 10 2011 under Challenging Conversations, Previous Programs


zena Zumeta Join Alex Yaroslavsky and our special guest host Zena Zumeta of Zumeta Mediation.

Do you find yourself avoiding a difficult conversation with a relative, friend, or a co-worker? Are you afraid that the conversation will get heated and turn into an out-of-control fight? Let a conflict expert help. Alex Yaroslavsky is a mediator and a conflict resolution expert. He will teach you the three rules you need to follow to resolve even the most difficult conflict in your life.


Alex Yaroslavskyis a mediator, arbitrator and executive coach with over 15 years of conflict resolution experience. He is the founder of Yaro Group, LLC – a dispute resolution consultancy specializing in workplace conflict resolution. Alex trains new mediators and teaches Dispute Resolution at Baruch College and the John Jay College of Criminal Justice – both in NYC. Alex is also a mediator with New York State Supreme Court Commercial Division, New York City’s Civilian Complaint Review Board, FINRA and the New York County Lawyers’ Association. He was one of the first mediators to become certified by the New York State Dispute Resolution Association in 2009.

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