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Free Expert Interviews for the 10 Toughest Behaviors at Work – Challenging Workplace Behavior Summit

Whether it’s gossip, harassment, or time-sucking interruptions we have all encountered challenging behaviors in the workplace.  Have you ever wished you knew what to do when they happened?

If you’re like us, the answer is yes.  That’s why we spent a year finding ten top global experts to help us understand and manage the ten toughest behaviors at work.  Register now for free access to the Challenging Workplace Behavior Summit to watch our interviews. The summit launches on Tuesday, November 13th and it covers:

  • Workplace Bullying

  • Gender-Based Violence

  • Workplace Incivility

  • Verbal Attacks

  • Workplace Gossip

  • Non-Stop Criticism

  • Time-Sucking Interruptions

  • Hostile Work Environments

  • Passive Aggression

  • Impulsive Reactions

Each day, we’ll share action-oriented expert interviews about these challenging workplace behaviors.  Part 1 of every interview focuses on understanding the behavior. Part 2 is all about strategies.

Register for free at www.workbehavior.us/register – all it takes is your e-mail address and we’ll let you know when the programs go live.

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Are You a Target of Workplace Bullying? The Dos and Don’ts

In my prior blog post,  UnderstanWORKPLACE-BULLYING3ding Workplace Bullying: Are you a member of the 28% of Americans who are not aware of workplace bullying?, I provided insight on how to identify bullying in the workplace and its effects on employees.  Through my research, I found many articles suggesting what one might do if this occurs to them or if they witness such an event.  Various articles suggested jotting down each instance as it occurs, evaluating the situation before speaking up, confronting the individual demonstrating bully behaviors, evaluating what you might be doing to provoke the co-worker, rallying witnesses, etc.  Expert or not, your gut instinct might provide insight on some of the dos and don’ts of the situation.

 

Do…

Do Not…

Reach out to someone in authority (Supervisor/Human Resource/Ombuds)

Confront the individual with reactive or aggressive behaviors

Speak with a friend or family member

Isolate yourself

Jot down any and all instances as they occur

Sweep the situation under the rug

Know your company’s policies on incivility

Stay uninformed

Create boundaries with the with the supervisor or coworker who is using these types of behavior

Place blame on yourself or accept the abusive behaviors

 

By following these suggestions, you are empowered to take action and give yourself tools to manage the stress. By reaching out to those in authority, you are allowing the situation to be handled by an individual trained to handle workplace conflict and bullying behaviors. You are also passing the confident message that your voice will be heard without allowing the situation to get the best of you.

When taking the situation to a third party source, have a detailed notebook that includes: notes of the instance(s) as they occurred, time/place of occurrence, who was there or might have overheard the bullying behavior, and what was said or done.  Providing this information at the minimum will help your supervisor, human resource personnel, or Ombuds to more efficiently research and examine your claims. For additional information on what to do, visit workplacebullying.org.

If you are a witness to workplace bullying, encourage the target to confide in a Supervisor, Human Resource personnel, or Ombuds. You can also offer to help write up the incident you witnessed, and be a listening ear.  Hopefully these tips will help put a stop to workplace bullying.  For additional information on bullying/being a bystander, listen to Dr. Maureen Scully’s talk on Workplace Witnesses: How Bystanders Can Become Essential Allies in Tense Situations.

 

By Yvette Watson Jenkins

Graduate Student, University of Baltimore – Negotiation and Conflict Management Program

 

 

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Understanding Workplace Bullying

Bullying-StopAre you a member of the 28% of Americans who are not aware of workplace bullying?

 Do you know the signs of workplace bullying? Are you aware of the effect workplace bullying has on its target the workplace, or those who witness? Your questions to workplace bullying are answered here!

Workplace bullying takes place between one person or a group of people who single out another to taunt, harass, make fun of etc.  in the workplace. The key to identifying workplace bullying is that it is persistent and enduring over a period of months. This type of behavior can cause the individuals witnessing such behaviors to feel uncomfortable.  According to workplacebullying.org 27% of Americans have suffered abusive conduct at work.  This is an alarming number.  To prevent this number from increasing and to raise awareness, bullyingstatistics.org provides some ways to identify bullying:

Workplace bullying can take many forms:

  • Shouting or swearing at an employee or otherwise verbally abusing him or her
  • One employee being singled out for unjustified criticism or blame
  • An employee being excluded from company activities or having his or her work or contributions purposefully ignored
  • Language or actions that embarrass or humiliate an employee
  • Practical jokes, especially if they occur repeatedly to the same person

There are also some things that are usually Not considered workplace bullying:

·       A manager who shouts at or criticizes all of his or her employees. While this is a sign of a bad manager and makes a workplace unpleasant, it is not bullying unless only one or a few individuals are being unjustifiably singled out.

·        A co-worker who is critical of everything, always takes credit for successes and passes blame for mistakes, and/or frequently makes hurtful comments or jokes about others. Unless these actions are directed at one individual, they represent poor social skills, but not bullying.

·        Negative comments or actions that are based on a person’s gender, ethnicity, religion, or other legally protected status. This is considered harassment and, unlike bullying, is illegal in the United States and gives the victim legal rights to stop the behavior.

Workplace bullying can have serious negative effects on employees such as:

  • Stress
  • Absenteeism and low productivity
  • Lowered self-esteem and depression
  • Anxiety
  • Digestive upsets
  • High blood pressure
  • Insomnia
  • Isolation from co-workers
  • Trouble with relationships due to stress over work
  • Post traumatic stress disorder

Workplace bullying is a very serious matter and should not be taken lightly. Pay attention to the signs and the effects and be sure to educate those who are unaware to keeps the 28% number from increasing.  

Stayed tuned for next week’s blog for tips on what to do if you witness or become a target of workplace bullying.

By Yvette Watson Jenkins

Graduate Student

University of Baltimore – Negotiation and Conflict Management Program

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Everything you always wanted to know about workplace bullying but were afraid to ask

Loraleigh KeashlyIt seems bullying is everywhere.  We are actively addressing it in schools, in communities, and in families…and now also workplaces.   Over the past several years, there has been a  deluge of information about workplace bullying, some accurate and some not so much. In order to effectively address bullying, we need to ensure we have valid and reliable information.   In this program, we will put on our researcher hats and examine what we know empirically  about workplace bullying in terms of its prevalence, nature, antecedents, and consequences.

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Bullying: An Elephant in the Classroom

Bullying: An elephant in the classroom focuses on the chaos and mayhem exposed in one Texas school district. Teachers complain of abusive, fearful, and chaotic classrooms that interfere with educating students. They are the targets of bullying by their co-workers and/or school administrators. They are faced with dealing with the elephant in the classroom.  Dr. Esque L. Walker will join us and inform us of how ineffective policies and programs to address school or workplace bullying can have dire consequences. She will share the lessons learned.

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The Kevin Morrissey Story: When Work Equals Life

 Join us as we discuss with Maria Morrissey workplace bullying and the role it played in her brother’s suicide: Kevin Morrissey was a 52 year old Managing Editor of the Virginia Quarterly Review, an award-winning literary journal at the University of Virginia since 2003. On July 30, 2010 shortly after 11:00 a.m., Kevin Morrissey took his own life at the coal tower. He left his apartment, walked down Water Street and called the police to report a shooting at the coal tower, a shooting that actually came shortly thereafter.

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The Importance of Fairness in Workplace Conflict Management

 Can workplace conflict be managed simply through mediation, conflict coaching and the various other methods proposed by consultants? And what is the purpose of these methods? Is it to manage conflict? Or is it something that runs much deeper? This talk explores the importance of understanding workplace fairness in managing conflict. We will explore short, medium and long-term effects of unfairness in the workplace and discuss how to move from a culture of unfairness to a culture of fairness in the workplace.

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What Targets of Abrasive Behaviors and Workplace Bullying Must Know about These Behaviors

 Most information about Workplace Abrasive Behaviors and Bullying focuses on simple models of bullying and simple advice for targets. But simple models don’t help because they encourage defensiveness, powerlessness, and more abuse.

Join us as we talk with Kathleen Bartle, PCC. She has uses proven best practices, the wisdom of scientific research and coaching skills to help those embroiled in abrasive and bullying behaviors. For over 20 years Kathleen brand of Discerning & Compassionate Conflict Coaching has guided thousands of people to reduce tensions and conflict in the workplace.

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Workplace Bullying: From the Schoolhouse to Corporate America and All Points in Between

Join us as we focus on workplace bullying in the public school system, service professions, and both the state and federal systems. We will have targets of bullying from each profession share their bullying experiences. Esque Walker , the Texas Coordinator for Texas Healthy Workplace Advocates, will be joining us as we talk to our panel of guest.

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Workplace Bullying: The Target’s Perspective

 Dr. Gary Namie and his wife, Ruth, are the founders of the Workplace Bullying Institute . Dr. Namie focuses on the target’s perspective, the worker who just wants to do their work; and how often they are on the receiving end of the malicious and unwanted assault of bullying behavior. We will explore with Dr. Gary Namie how workplace bullying is defined and address what is an employee to do when confronted with this type of behavior. He will also introduce the Healthy Workplace legislative campaign that each state is addressing and what you can do to get involved to stop this unacceptable behavior.

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