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Conflict and Miscommunication Across Cultures – Practical Skills for Creating Better Understanding and Better Relationships

Nina MeierdingNina has worked with many cultures in her decades of mediation work. She will share concepts such as the different ways of looking at fairness, how cultures respond to conflict and why they have dissimilar desires as to their goals and outcomes, how people express the same emotion in a variety of ways, and why it is a common mistake to “pretend to be in someone else’s shoes”.  This very practical 30 minutes will help you understand some of the diversity across cultures that can create problems and explore positive steps in working through the conflict.

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Unbearable Conflict Requires Courageous Conversation


Eric GaltonMany people have encountered great challenges and unbearable pain from disputes as a result of strongly held values, belief systems and personal principles. And yet, people have the courage and ability to break through these barriers and create a common bridge. Eric Galton, renowned mediator, is a catalyst for these breakthroughs providing people with a safe environment where they can experience something different from what they know. Changing how we think about our experience is about great communication, deep listening and hope. You will hear about stories highlighted from Galton’s book Stories Mediators Tell and tips and strategies that will guide you in difficult situations.

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