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The Eight Essential Steps to Conflict Resolution

Got Conflict? Based on the works of Dr. Dudley Weeks, Pattie Porter, Founder, and Host, highlighted the key ingredients to conflict and the essential steps to conflict resolution based on his book “The Eight Essential Steps to Conflict Resolution.

First, we examined a new way of thinking about conflict and defined what Week’s describes as a conflict partnership. This kind of partnership is about resolving conflicts that are effective and sustainable and focuses both on the immediate conflict and the overall relationship

Then, we reviewed the ingredients of conflict to include
?    Diversity & differences
?    Needs vs wants
?    Perceptions
?    Power
?    Values & principles
?    Feelings & emotions
?    Internal conflict

Listeners then learned the 8 essential steps to conflict resolution as applied to a neighbor conflict.

Most importantly, be PREPARED for your difficult conversation.

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Virtual Exchange: Renewing Civic Engagement at a Time of Unprecedented Interconnectedness

This episode is a special edition for the Association for Conflict Resolution’s (ACR) annual conference and virtual track.

 

waidehi-gokhalerangineh-azimzadeh-tosangIn a digitally connected world where diversity of identities is a reality which we must confront every time we log into our smart phones and social media accounts, academia has played a pioneering role in the way we learn how to be inclusive and embrace diversity.  Nevertheless, recent demonstrations across American campuses as well as the growing expressions of hate and violence in online space worldwide, make question the preparedness of traditional education methods to tackle the virtual multicultural world we live in. Grassroots intercultural dialogue programs between citizens living in different societies have flourished over the past decade as a response to the growing antagonism between some of those societies. Those programs aim at building mutual understanding and a sense of empathy among participants, creating bridges and fostering a new culture of constructive engagement between young citizens. Lately, online dialogue programs carried out by organizations like Soliya have received an official acknowledgment of their relevance in a fast changing world. Panelists involved as implementors of Soliya’s Connect Program will engage in an interactive discussion with participants on the lessons learned from Soliya’s 13 years experience, the current evolutions of dialogue processes and the value of virtual exchange as a growing field in the world of intercultural dialogue and conflict resolution education.

For more information or to apply as a facilitator, visit Soliya

Connect with Soliya:  Facebook, Twitter, and LinkedIn

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Dysfunctional Team Conflict: Intervention Tips for Managers

 

Prabu Naidu-Apr'12In a globally converging business environment, it is common to find multi-cultural and multi-generational talent pool. Managers may face challenges to effectively manage this diversity. Join us as our guest, Prabu Naidu will share his experience in helping managers and organizations in Asia navigate in this rough waters.

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Embracing Cultural Differences Requires Challenging Your Mindset

 

Luis Ore 2011Pattie-fade.jpg (2)Yvette Globalization is making our world smaller with cross-cultural situations at the core. Even though diversity can be a powerful source for creativity, adaptability, and innovation, the potential for conflict increases, requiring, even more attention to how we deal with differences and how people work together. People’s actions reflect people’s thinking. One challenge we all face is the way we think about the parties involved in any conflicting situation. When interacting with others, people assume and attribute intentions to others. An “all-or-nothing” thinking and a right/wrong mindset lead people to play blame games and get stuck judging others instead of looking forward to resolve the matter at hand. Can we get “unstuck”?

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Conflict and Miscommunication Across Cultures – Practical Skills for Creating Better Understanding and Better Relationships

Nina MeierdingNina has worked with many cultures in her decades of mediation work. She will share concepts such as the different ways of looking at fairness, how cultures respond to conflict and why they have dissimilar desires as to their goals and outcomes, how people express the same emotion in a variety of ways, and why it is a common mistake to “pretend to be in someone else’s shoes”.  This very practical 30 minutes will help you understand some of the diversity across cultures that can create problems and explore positive steps in working through the conflict.

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The Righteous Mind: Why Good People Are Divided by Politics and Religion

 


Please join us for our Diversity, Race and Conflict Series to hear Jonathan Haidt, author of The Happiness Hypothesis: Finding Modern Truth in Ancient Wisdom, and of The Righteous Mind: Why Good People are Divided by Politics and Religion.

The Diversity, Race and Conflict show series for June is brought to you in partnership with the Maryland Judiciary’s Mediation and Conflict Resolution Office (MACRO) in Maryland, and with great appreciation to Lou Gieszl and Cheryl Jamison for their dedication and passion to this topic.

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How do you spell LGBT? When Diversity shows up at your desk!


When we see someone who is different from us, we as human beings react with curiosity, concern and caution based on what we may know or have been taught. Forty years ago, not many talked about sexual orientation or gender identity but today Lesbian, Gay Bisexual and Transgender (LGBT) employees are in the workplace and looking for workplace equality. Find out what are the best policies and practices are, how to address questions as they come up and preempt conflicts to enhance the workplace for everyone!

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