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The Quest for Conflict Mastery

Noble_Cinnie_9405_8x10For some of us the experience of being in conflict is daunting! We have learned through our families of origin, friends, teachers, and other sources how to manage our interpersonal disputes, including trial and error which are often our main teachers. The quest for engaging more effectively in conflict commonly begins when we realize our usual approaches are no longer working. Or, we are faced with situations that overwhelm us  – or get us into trouble.  In this show, Cinnie Noble will discuss her view of the meaning of conflict mastery – also referred to as conflict intelligence –  and what helps optimize the quest to get there.

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Workplace Witnesses – How Bystanders Can Become Essential Allies in Tense Situations

Dr. Maureen Scully

Someone makes an inappropriate comment, maybe a racist or sexist joke.  You feel uncomfortable and hope that someone else will speak up.  Everyone hopes that someone else will speak up.  Uncomfortable silence falls.  What does it take for active bystanders to speak up?  When they do so, they can often avert brewing conflict. Learn more about how people can become active bystanders through awareness and practice.

For Further Reading:  Bystander Training and Bystander Awareness

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