Public Speaking and Presentations
Conflict Connections™, Inc. presents and speaks on a variety of topics. The Conflict Management Series, a series of one-hour presentations that can be easily brought to your organization and staff.
Are You a Conflict Competent Leader?
When conflict comes knocking, business leaders, managers and supervisors take various approaches to how they will handle the situation. Often, responses will be based on their beliefs about conflict and their conflict management behaviors. Do you recognize these kinds of management responses? "They are adults, let them handle it" or "We just need to work together and compromise," "They know the rules, just do it," or "They are always complaining. Don't they know how good they have it here?" This presentation is based on the book Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively.
Knock! Knock! Who's There?... Conflict: Understanding Your Conflict Management Style
When conflict comes knocking how do you respond? Sometimes that might mean avoiding the person, standing your ground or just giving in to the person's demands. Given the same conflict situation, people will respond differently based on their beliefs of conflict and their conflict management styles. Identify your primary conflict management style and strategies for dealing with others. This presentation uses the Thomas-Kilman Conflict Mode Instrument.
Got Conflict? - Getting to the Crux of the Problem
When we become entangled in an emotional conflict, we might respond to the conflict by taking a hard position or stand. Our arguments are then based on these strongly held beliefs and the conversation goes no where resulting in the problem going unresolved. Learn how to get to the crux of the problem by distinguishing between a person's position and the interests that motivate their actions. Participants will use workplace scenarios to apply the concepts.
Conflict and Change: Managing the Transitions
Change occurs everyday in our lives whether from the death of a loved one, a striking health crisis, a marriage or divorce, or even being fired from a job. Certainly systemic change like policy and procedural changes, and cultural changes in the workplace can cause stress and conflict. Understanding change management and identifying the transitional stages can empower you and others around you to manage the conflict and stress that may result from change. This seminar is based on the research and work of William Bridges's as reflected in the books "Managing Transition" and "In Transition."
If your group or organization is looking for a presenter to address problem-solving, conflict resolution and other conflict management topics, then contact us to see how we may assist you.
Patricia "Pattie" Porter is a nationally recognized speaker in the dispute resolution field having presented at a number of conferences over the last 15 years. Below is a partial list of organizations where she has presented.
National Conference Presentations
- Association for Conflict Resolution (ACR)
- Conflict Resolution in Education Network (CRENet)
- Delaware Women's Conference
- Employee Assistance Professional Association (EAPA)
- International Association of Facilitators (IAF)
- Maryland Association for Conflict Resolution Mediator Convention
- National Conference on Peacemaking & Conflict Resolution
- New England ACR Chapter Regional Conference
- Texas Association of Mediators (TAM)
- University of Houston Biennial Dispute Resolution Conference
Organizational Presentations
- Governor's Council for Exception Citizens - Delaware
- Keystone Employee Assistance Program Association
- Maxim Integrated Products
- New York State Dispute Resolution Association
- San Antonio Small Business Development Center
- Senior Bridge
- South Texas Women's Business Center Women's Symposium
- WELEAD - National Association for Female Executives
