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The 3 C’s of Listening

SusanShearouseListening is a skill. It is an art. It is a discipline. It is hard. It takes attention and practice. It takes awareness. It is particularly hard when you don’t want to hear the person who is talking to you. It is particularly hard in disagreements, arguments, and conflicts. How do we listen without being caught by the judgments, opinions, desires, justifications and stories rumbling around in our heads?

In this session, we will be talking with Susan Shearouse, Frameworks for Agreement. We will explore the 3 C’s of listening: how to prepare yourself and enter a difficult conversation able to hear what is being said, to be able to listen more effectively.

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Conflict Chat ….Our Nation Divided and a Path to Reconciliation

 

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Got Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches, and facilitators on how to think about, analyze or resolve your situation.

Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems.

Discussion Topic:

The Righteous Mind: Why Good People Are Divided by Politics and Religion

Compassion vs Pledges (002)

Moral Foundations from Jonathan Haidt

1) A focus on our ability to feel (and dislike) the pain of others. It underlies virtues of kindness, gentleness, and nurturance.

2) A focus on the ideas of justice, rights, and autonomy.

3)  A focus on the virtues of patriotism and self-sacrifice for the group.

4) It underlies virtues of leadership and followership, including deference to legitimate authority and respect for traditions.

5)  This foundation was shaped by the psychology of disgust and contamination. It underlies religious notions of striving to live in an elevated, less carnal, more noble way.

6) This foundation is about the feelings of reactance and resentment people feel toward those who dominate them and restrict their liberty.

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Addressing the Needs of LGBTQ Youth

 

Stories of attacks on the way home from the bus stop, bullying in the classroom, and assaults in school hallways are all-too-frequent reminders that our community and many others throughout the US are still not safe places for lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people. Perhaps what is most heartbreaking is that some youth have come to believe that this is normal, that this is just part of growing up, or that this is how life is for LGBTQ individuals. SMYAL is working to change all that by providing an inclusive environment and empowering DC-area LGBTQ youth to be leaders and advocates for themselves and their peers in the broader community. We provide youth with the opportunities, support, and skills they need to de-escalate conflicts as they occur and to work within their community to root out these conflicts from their source.

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Conflict Chat ….From Friendly to Nasty Neighbor

 

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Got Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches, and facilitators on how to think about, analyze or resolve your situation.

Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems.

Discussion Topic:

Bad Neighbor Unplugs Bounce House

Neighbor Shame

Fear Thy Neighbor

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Mediation, Elder Abuse and Saving the Family: Mediation & Conflict Strategies to Avoid Elder Abuse

Steve MehtaAs Americans are getting older, more and more issues arise relating to elder abuse in financial and health care settings.  Studies show that the majority of abuse occurs within the family.  What can be done to resolve these issues?  Listen to a respected elder abuse mediator and author, Steve Mehta, and learn how to address these difficult issues.

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Who’s in Charge-Managing Difficult Decisions Around A Parent’s Care

 

Byron Cordes When a family member needs help everyone has an idea of what is “best.” Many times, adult children are called upon in a crisis to help their parents make some decisions about their care. The family and the senior have to decide the senior may need. The differing options of care (how much, what type, and how it will be funded) can cause conflict within the family. Geriatric Care Managers are often called upon to help negotiate these very difficult decisions.

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Conflict Chat ….An Old and New Narrative – Sexual Harassment

 

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Got Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches, and facilitators on how to think about, analyze or resolve your situation.

Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems.

 

 

Discussion Topics:

Travis Kalanick Pushes Uber and Himself to the Precipice

Bill O’Reilly Let Go from Fox News Channel Amid Sexual Harassment Claims

FX Television Series – Feud: Bette and Joan

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Encouraging Restorative Community Conversations with the Comfort Zone, the Discomfort Zone and the Alarm Zone in Mind!

 

Rose Gordon- 1Abigail - smallerOften our Alarm bells go off, blood pressure rises and our capacity to listen stops, when we hear ideas and opinions that seem radically different than ours.  What techniques can we use to increase trust and create the foundation for truly Restorative Conversations?  How might we create an environment that encourages people to listen deeply and speak openly?  Join Rose Gordon, Restorative Justice Facilitator, in exploring these questions and tips for facilitating conversations that can make a difference.

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Being in Conflict: Lessons Learned from a Conflict Management Coach

 

Pattie8zena ZumetaConflict opportunities present itself in various ways. Often, we don’t notice the impact of seemingly unimportant off-putting comments we make to others or the disagreements which brew in our minds leading to something bigger than it is. The key is communication and checking our assumptions about each other’s motives and intentions instead of labeling, blaming and sitting in our hurt.

The Founder and Host of the Texas Conflict Coach®, Pattie Porter, chats with special guest host Zena Zumeta about the lessons learned in how to embrace conflict constructively, courageously and with compassion.

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Inaugural Show – My Story & Why I Got Started


Pattie8zena ZumetaGot Conflict? The Texas Conflict Coach®, a division of Conflict Connections, Inc. provides consumer education and tools to build self-awareness, skills, and resources to manage conflict effectively.

In this inaugural show, Pattie Porter connects with the audience by sharing her story of growing up in a high conflict family, and this led eventually to her work as a conflict management expert. Pattie sets the stage for future shows including the idea of giving fieldwork assignments.

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