Archive for the ‘Communication/Listening’ Category:
Name Calling – When Will It STOP?
Robert Fulghum, an American author, is quoted as saying “Sticks and stones will break our bones, but words will break our hearts” not to mention our spirits. Name calling, mudslinging, defaming and insulting words are all about impulsively responding to someone or something that is a threat to the beliefs, values or attitudes we hold dear. We learn it as kids as way to protect ourselves and to hurt others intentionally or not. Unfortunately, we carry these deep wounds and/or bad behaviors with us into adulthood. If you are someone who habitually uses name-calling as a defense mechanism, explore what is behind this behavior. We will share some questions for your consideration. If you are someone who holds deep wounds from the act of name-calling, then explore how to move beyond the hurt and change how you engage with someone who continues to insult you.
Read, Listen, Share »
How to Have Crucial Conversations: Tools for Talking When the Stakes are High
Crucial Conversations exist when the stakes are high, opinions vary, and when emotions run strong and it is in these conversations where our greatest potential lies, we will discuss ways to handle these conversations in a healthy and productive way. Crucial Conversations creates a new language around communications and how they can best be handled. It approaches the issue in a very human way that stimulates our desire to relate to others while feeling good about us. You will read some real and concrete methods for getting control of yourself and staying focused through those challenging moments that pop up in everyone’s life. Read, Listen, Share »
The Science & Fun Of Nonverbal Communcation
Body Language and gestures are fun to talk about yet also have a significant impact during our interactions with others. As conflict and communication specialists, it is important for us to be aware of our nonverbal cues as well as those used by others. This includes negotiation and mediations sessions and the work of ombuds and conflict coaches. Jeff Thompson will share important information based on research (his and others) and offer it in a way you can apply it to your practice. He shares’s his METTA acronym as a way to be aware of all the present nonverbal elements. Join us to learn new information, have fun and ask questions.
“That’s Not What I Meant!” – Male/Female Communication (or lack thereof)
It is said that men and women speak different languages and if you don’t understand the subtle communication differences between the genders then general understanding, cooperation, productivity, and stress levels will surely be affected by the inevitable miscommunications that occur.
Join Gregg Catalano in this highly entertaining and informative program as he provides you with the insights, tools and strategies to better interact with the opposite sex, and become bi-lingual in the art of male/female communication.
Gregg Catalano is a unique presenter whose high energy workshops are always entertaining, and informative. Named as “Teacher-of-the-Year,” & “Coach-of-the-Year” twice during his 12 year teaching career, Gregg also holds a Master’s degree in Counseling Education, and is licensed as a Chemical Dependency Counselor and Marital and Family Therapist. Blending activities, humor, insight and practical ideas into all his workshops, Gregg utilizes his teaching/therapeutic background and skills to help all participants better understand themselves, recognize the value in others, and how to truly succeed in their lives and jobs. As the “Physician of Phun,” he is truly what the doctor ordered and a presenter you won’t easily forget!
For more information on Physician for Phun
Assignment for the Week:
Women try this out!
Practice by focusing on one topic at a time when speaking with a man; pause, and then end with a focus on the “bottom line” essence of your message.
Men try this out!
LISTEN more and use more non-verbal cues with a woman. Practice asking open-ended questions.
Handling Difficult Conversations With Family, Friends, And Co-workers- Part 1
Join Alex Yaroslavsky and our special guest host Zena Zumeta of Zumeta Mediation.
Do you find yourself avoiding a difficult conversation with a relative, friend, or a co-worker? Are you afraid that the conversation will get heated and turn into an out-of-control fight? Let a conflict expert help. Alex Yaroslavsky is a mediator and a conflict resolution expert. He will teach you the three rules you need to follow to resolve even the most difficult conflict in your life.
Alex Yaroslavskyis a mediator, arbitrator and executive coach with over 15 years of conflict resolution experience. He is the founder of Yaro Group, LLC – a dispute resolution consultancy specializing in workplace conflict resolution. Alex trains new mediators and teaches Dispute Resolution at Baruch College and the John Jay College of Criminal Justice – both in NYC. Alex is also a mediator with New York State Supreme Court Commercial Division, New York City’s Civilian Complaint Review Board, FINRA and the New York County Lawyers’ Association. He was one of the first mediators to become certified by the New York State Dispute Resolution Association in 2009.
For more information on go to Yaro Group
Handling Difficult Conversations With Family, Friends, And Co-workers- Part 2
Do you find yourself avoiding a difficult conversation with a relative, friend, or a co-worker? Are you afraid that the conversation will get heated and turn into an out-of-control fight? Let a conflict expert help. Alex Yaroslavsky is a mediator and a conflict resolution expert. He will teach you the three rules you need to follow to resolve even the most difficult conflict in your life.
Alex Yaroslavsky is a mediator, arbitrator and executive coach with over 15 years of conflict resolution experience. He is the founder of Yaro Group, LLC – a dispute resolution consultancy specializing in workplace conflict resolution. Alex trains new mediators and teaches Dispute Resolution at Baruch College and the John Jay College of Criminal Justice – both in NYC. Alex is also a mediator with New York State Supreme Court Commercial Division, New York City’s Civilian Complaint Review Board, FINRA and the New York County Lawyers’ Association. He was one of the first mediators to become certified by the New York State Dispute Resolution Association in 2009.
For more information on go to Yaro Group
Mindful Listening in the Age of Distraction
This show highlights the works of Rebecca Shafir, neurotherapist and speech and language pathologist. She is author of the book, “The Zen of Listening: Mindful Communication in the Age of Distraction.” We will explore listening myths, the 4 characteristics of being a mindful listener, examine listening stoppers, and tips for listening to difficult people.
To learn more about Rebecca Shafir or to sign up for her newsletter The Mindful Communicator’s Minute, click here. www.MindfulCommunication.com
From Complaining to Reframing: The Art of Listening Deeper
We invite you to call-in as we learn how to listen beyond people’s complaints and pick up what is really important. The art of listening deeper means being able to understand the complainer’s underlying need and reframe the situation. Reframing supports the speaker to be heard and possibly move them beyond their complaining behaviors.
Visit www.texasconflictcoach.com to learn more about conflict coaching.
Compassionate Conversations
Listen in as we talk to Reverend Phil Schulman introduce the foundational principles of non-violent communications based on the works of Marshal Rosenberg’s “Non-Violent Communications: A Language of Life.” We will discuss how the 4 elements of observations, feelings, needs and requests guide the practice of non-violent communications.
In this special show, students from the Compassionate Conversations class led by Reverend Schulman will explore how they are listening and engaging differently as a result of these teachings.
To learn more about the Compassionate Conversations classes
The New Trend in Listening: How to Improve Your Communication Skills and Enrich Relationships
In this show, we kicked off March’s International Listening Awareness month with Susan Young. Susan is a news and communications expert with 25 years of experience.
I spoke with Susan about the “new trend” in listening she calls “silent listening.” The ability to quiet the mind, focus without distractions, and being in the moment…all with the purpose of improving business relationships.
Susan Young is the President of Get In Front Communications
About
Welcome to Tuesdays with Texas Conflict Coach™. I am your host Pattie Porter, conflict resolution expert, mediator, conflict coach, facilitator and speaker. - Read More
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