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The 3 C’s of Listening

Straight from the Archives! Reintroducing our Guest, Susan Shearouse, Principal, Frameworks for Agreement, on July 11th at 7 pm CST on Blog Talk Radio.

SusanShearouseListening is a skill. It is an art. It is a discipline. It is hard. It takes attention and practice. It takes awareness. It is particularly hard when you don’t want to hear the person who is talking to you. It is particularly hard in disagreements, arguments, and conflicts. How do we listen without being caught by the judgments, opinions, desires, justifications and stories rumbling around in our heads?

In this session, we will be talking with Susan Shearouse, Frameworks for Agreement. We will explore the 3 C’s of listening: how to prepare yourself and enter a difficult conversation able to hear what is being said, to be able to listen more effectively.

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‘Isms’ and Words That Help You Successfully Navigate Your Daily Life

 

bob-berlin1In this program, our guest will discuss how ‘isms’ and words can have power in your everyday life. As an example: ‘A problem well defined is half-solved’. And, what is complaining? Is it a statement of how you really feel? Or, are you boasting? Join Bob Berlin as he gives further insight to our use of words and what they really mean.

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How to Resolve Conflicts Involving Mental Health

dan-berstein

 

One in five adults each year are coping with a diagnosable mental health problem.  Even if our problems don’t escalate to diagnoses, we all know what it’s like to have a bad day.  How do we have effective communication when we’re impacted by mental health issues, or just trying to talk about them? Dan Berstein, a mediator with bipolar disorder and an expert in mental health communication, will share insights to help you have empowering mental health conversations.

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Oooops! We did it again… How To Prevent Hot Disputes from Boiling Over in Your Relationships

Tanski,MaciejYou feel it’s getting hot and you just cannot do anything to prevent the innocent exchange of opinions from boiling over and blowing up like a lump of lava thrown out by a volcano? And it hurts because it happens with people important for you, with whom you have a family, neighbor or work relationship. Join Maciej Tański as he bring some examples of conflict escalation and a handful of tips how to prevent it. We will discover what it takes to keep focused during hot discussions and be aware of the other person’s and our own hot buttons.

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The Day After…The Election: How To Talk Politics or Not With Friends, Family And Coworkers

Pattie8Stephen - 1So this last contentious presidential election is finally over with. It is either the best or worst day for America. Some will gloat over the win, others exhibit anger for the loss, or maybe we just keep our mouth shut so as not to engage in conflict? So how do you talk to your friends, co-workers, and family about politics and not get burned in the process? Learn how two conflict resolution experts, Pattie Porter and Stephen Kotev, help others say what they really mean and hear what really matters from those they don’t agree with.

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How to Have Crucial Conversations: Tools for Talking When the Stakes are High

Crucial Conversations exist when the stakes are high, opinions vary, and when emotions run strong and it is in these conversations where our greatest potential lies, we will discuss ways to handle these conversations in a healthy and productive way. Crucial Conversations creates a new language around communications and how they can best be handled. It approaches the issue in a very human way that stimulates our desire to relate to others while feeling good about us. You will read some real and concrete methods for getting control of yourself and staying focused through those challenging moments that pop up in everyone’s life.

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“That’s Not What I Meant!” – Male/Female Communication (or lack thereof)

It is said that men and women speak different languages and if you don’t understand the subtle communication differences between the genders then general understanding, cooperation, productivity, and stress levels will surely be affected by the inevitable miscommunications that occur.

Join Gregg Catalano in this highly entertaining and informative program as he provides you with the insights, tools and strategies to better interact with the opposite sex, and become bi-lingual in the art of male/female communication.

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Battle For The Truth: Respectfully Managing Alternate Realities in Relationships

Susan LagerThe Couples Therapist, Susan Lager and the Texas Conflict Coach®, Pattie Porter, discuss ways they each observe and deal with people who have difficulty managing differences about their respective truths regarding any situation. Because “reality” is so subjective, what happened, what was said, what may have been decided may look very different to each person in a situation, often resulting in an emotional standoff.  Tune in to learn about indicators of this problem, and to get some vital tools to move through these separate realities more respectfully in your marriage, at work, with your family or friends.

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Change the Interaction, Change the Outcome

LOUISE & BILL PHIPPS-SENFTStephenKotev2Louise and William’s new book, Being Relational, details seven ways of being in relation to others that capture the heart and soul of all that is self-help, grounded in method, and supported by relational conflict theory and brain science findings. The ways of being that promote quality face-to-face dialogue and lasting positive change are rooted in teachings from many sources and are also inspired by the experience of thousands of people for whom the Senfts have mediated, fostering personal strength and connectedness through quality interaction. In this program, Louise and William will share insights into their practical and inspiring approach that the listeners can immediately apply to their stressful interactions as well as, check in on and grow into, as a way of being in relation to others.

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The Heartless Mind: The Power of Positive Interruption

 

Susan Gillis ChapmanWhat is the difference between communication when it’s open and when it’s closed? When our defensive barriers go up, we disconnect not only from other people, but also from our own humanity. In this program, we’ll explore an innovative approach to communication and conflict resolution training that comes from the tradition of contemplative psychology and mindfulness practice, using simple methods that have profound results.

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