Archive for the ‘Back To Basics Series’ Category:
How to Have Crucial Conversations: Tools for Talking When the Stakes are High
Crucial Conversations exist when the stakes are high, opinions vary, and when emotions run strong and it is in these conversations where our greatest potential lies, we will discuss ways to handle these conversations in a healthy and productive way. Crucial Conversations creates a new language around communications and how they can best be handled. It approaches the issue in a very human way that stimulates our desire to relate to others while feeling good about us. You will read some real and concrete methods for getting control of yourself and staying focused through those challenging moments that pop up in everyone’s life. Read, Listen, Share »
Beyond Fight or Flight – Making Different Choices to How We Approach Conflict
You’ve heard it before…instinctively, when anyone feels threatened our brain kicks into gear with a fight or flight response. We either stand up and fight to protect ourselves, or we run away from the threat. It is biologically part of who we are as humans. There are other choices we can make when we feel threatened in a confrontation. Choices and different behavioral approaches to dealing with conflict more effectively and constructively. In this show segment, Zena Zumeta and I will discuss the 5 primary approaches to help you manage conflict more effectively going beyond just fight or flight responses.
Read, Listen, Share »
The Science & Fun Of Nonverbal Communcation
Body Language and gestures are fun to talk about yet also have a significant impact during our interactions with others. As conflict and communication specialists, it is important for us to be aware of our nonverbal cues as well as those used by others. This includes negotiation and mediations sessions and the work of ombuds and conflict coaches. Jeff Thompson will share important information based on research (his and others) and offer it in a way you can apply it to your practice. He shares’s his METTA acronym as a way to be aware of all the present nonverbal elements. Join us to learn new information, have fun and ask questions.
What Gives Conflict a Bad Name?
Differences and disagreements – we deal with them all the time. They are conflicts, though we don’t bother to label them as such. We listen and consider, we build solutions, we problem solve, and then we move on. Other times, something snaps – and we suddenly find ourselves standing in the middle of an ugly mess, arguing perhaps, or getting out of the room as quickly as possible. In this segment of the Texas Conflict Coach, we’ll consider what turns a simple disagreement into a conflict, and strategies to keep conflict at the lowest possible level.
About
Welcome to Tuesdays with Texas Conflict Coach™. I am your host Pattie Porter, conflict resolution expert, mediator, conflict coach, facilitator and speaker. - Read More
Social Media
Patricia Porter at Facebook
Pattie Porter at Twitter
Patricia Porter at LinkedIn