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STOP “Shoulding” on People

Posted on Jan 26 2010 under Conflict Coaching, Previous Programs

In honor of Better Business Communication Day, this episode focuses on the need to STOP! “Shoulding” on yourself and others. When people don’t meet our expectations, they have failed us. It is their fault and we begin the blame game…let the shoulding begin. Learn how to change the negative language so that others can hear your true message.  


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