It seems bullying is everywhere. We are actively addressing it in schools, in communities, and in families…and now also workplaces. Over the past several years, there has been a deluge of information about workplace bullying, some accurate and some not so much. In order to effectively address bullying, we need to ensure we have valid and reliable information. In this program, we will put on our researcher hats and examine what we know empirically about workplace bullying in terms of its prevalence, nature, antecedents, and consequences. Read, Listen, Share »
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Do you know the signs of workplace bullying? Are you aware of the effect workplace bullying has on its target the workplace, or those who witness? Your questions to workplace bullying are answered here!
Workplace bullying takes place between one person or a group of people who single out another to taunt, harass, make fun of etc. in the workplace. The key to identifying workplace bullying is that it is persistent and enduring over a period of months. This type of behavior can cause the individuals witnessing such behaviors to feel uncomfortable. According to workplacebullying.org 27% of Americans have suffered abusive conduct at work. This is an alarming number. To prevent this number from increasing and to raise awareness, bullyingstatistics.org provides some ways to identify bullying:
Workplace bullying can take many forms:
- Shouting or swearing at an employee or otherwise verbally abusing him or her
- One employee being singled out for unjustified criticism or blame
- An employee being excluded from company activities or having his or her work or contributions purposefully ignored
- Language or actions that embarrass or humiliate an employee
- Practical jokes, especially if they occur repeatedly to the same person
There are also some things that are usually Not considered workplace bullying:
· A manager who shouts at or criticizes all of his or her employees. While this is a sign of a bad manager and makes a workplace unpleasant, it is not bullying unless only one or a few individuals are being unjustifiably singled out.
· A co-worker who is critical of everything, always takes credit for successes and passes blame for mistakes, and/or frequently makes hurtful comments or jokes about others. Unless these actions are directed at one individual, they represent poor social skills, but not bullying.
· Negative comments or actions that are based on a person’s gender, ethnicity, religion, or other legally protected status. This is considered harassment and, unlike bullying, is illegal in the United States and gives the victim legal rights to stop the behavior.
Workplace bullying can have serious negative effects on employees such as:
- Absenteeism and low productivity
- Lowered self-esteem and depression
- Digestive upsets
- High blood pressure
- Isolation from co-workers
- Trouble with relationships due to stress over work
- Post traumatic stress disorder
Workplace bullying is a very serious matter and should not be taken lightly. Pay attention to the signs and the effects and be sure to educate those who are unaware to keeps the 28% number from increasing.
Stayed tuned for next week’s blog for tips on what to do if you witness or become a target of workplace bullying.
By Yvette Watson Jenkins
University of Baltimore – Negotiation and Conflict Management Program
The Texas Conflict Coach® radio program is celebrating its 5th anniversary this month. We have produced 200 episodes with over 210,000 listens from around the world. With our continuing mission to educate the public, raise awareness and provide strategies, tips and resources, we could not do this without the support of our graduate student interns, hosts, guest experts, and staff.
Please welcome our newest intern, Yvette Watson. She is a graduate student at the University of Baltimore obtaining a Master’s Degree in Negotiation and Conflict Management. When she is not assuming the role of “grad student,” she works full-time at a financial management firm. She is a mother and a wife who enjoys spending quality time with her family. Yvette obtained a Bachelor of Science Degree from Morgan State University, and would like to use her business background and conflict management studies in a way that incorporates various conflict management strategies into the workplace. Her goal is to become a certified mediator with a specialization in business. Yvette would like to work with different businesses and government agencies to promote conflict resolution practices.
The methods and strategies of conflict management are being put to use across the world. The more you learn about how to manage conflict in your everyday life, the more you become capable of building meaningful relationships that seek clarification, understanding and active listening. You become apart of that positive change and impact others who seek positive results as well.
Gregg Fenten is one of those people who is passionate and dedicated to create change and to help others create change with strategies, methods and resources of Conflict Management and Peace Studies. He holds a dual degree in Peace and Conflict Studies and Employment Relations. Additionally, he has over 11 years of experience in dispute resolution, mediation, community transformation and conflict coaching trainings.
He made a decision to work with Pattie Porter, the Host of The Texas Conflict® Coach Blog Talk Radio after finding out about her show through LinkedIN. When asked why he chose to cross promote with Pattie Porter, he responded,
“I am a relationship person who sees life through a lens of relationship and transformation. I am always looking to identify and connect with others as part of building and strengthening relationships. I wanted to reach out to Pattie Porter to learn more about her and her efforts, and to partner so as to expand and strengthen the network to create positive social change. The idea is to share experiences, to inform of Best Practices and to promote to the public about options to better deal with conflict and change.”
Gregg Fenten is currently a transformation consultant and the Host and Founder of Mediation Station located in Toronto Canada. Mediation Station is a program recorded live on Sunday from 8pm to 9pm EST on CHHA 1610 AM Voces Latinas. Furthermore, it is also the first station to be licensed by the government as both ethnic and community radio. His show has been on the air since February 13, 2005 and he has approached his 9-year anniversary. Wow! On the show, he has a diverse group of guests, mediators, authors, lawyers, judges, therapists, social workers and along with people who come on the program to share their stories and struggles for the benefit of the listeners to be role models for affecting change. I asked after 9 years of hosting Mediation Station, what has been the biggest reward?
He said “the biggest reward is to know that the program can make a difference in people’s lives as part of the narrative that I hear from listeners. It is amazing to me that I do this program and that I have lasted this long doing it, and that I can keep doing it.”
Gregg is currently operating a community mediation service each Monday at the same radio station location, where he provides a free confidential service for individuals and couples. Here they can create change to situations they are unsatisfied with and reconnect with each other. . In addition to this community mediation service, Gregg is involved as consultant for a project called “Turning Things Around” through a community based organization in North Toronto. This project services youth ages 15-24 in the Somali, Caribbean and South Asian communities. The project provides skills-based knowledge related to issues of violence and safety and teaches topics such as conflict, change, identity, decision-making communication and mediation. The project incorporates social media networks and outlets such as his radio program, Mediation Station, to help the youth get more connected.
To learn more about Gregg Fenten and his radio program, please visit Mediation Station – “Deep Talk and Deeper Understanding”. Tune in this upcoming Sunday, 2/16 to hear a special 9th anniversary show.
“It seems impossible until it is done” ~Nelson Mandela
Tierra Henry, Graduate Student, University of Baltimore Dispute Resolution Program